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Terms of Service


Service Description

 1. This platform (hereinafter referred to as "the Site") is operated by the Lively Life team, aiming to provide users with online shopping services.
 2. Before using the services of the Site, users should carefully read and agree to all the contents of these terms of use. If the user disagrees with any terms, please cease using the services of the Site.


Account Registration

1. When registering an account on the Site, users must provide true, accurate, and complete personal information and are responsible for maintaining the security of the account.
2. Users should properly safeguard account information and bear full responsibility for all activities conducted using the account.


Privacy Policy

1. Users understand and agree that the Site will collect, use, store, and protect user personal information in accordance with the privacy policy.
2. Detailed privacy policy can be found on the Site's privacy policy page.


Orders and Payments

1. When users place orders to purchase goods through the Site, accurate shipping information must be provided.
2.  After order confirmation, users will receive an order confirmation email, but this email is not a confirmation of the user's purchase proposal.
3. Users shall pay the order amount, as well as related taxes, shipping fees, and other charges. Payment methods will be selected within the range specified by the Site.


Refunds and Returns

1. Users can apply for a refund within 30 days after purchase. Please refer to the Site's refund policy page for specific refund policies.
2. Returned goods must be in the original packaging, and users are responsible for the return shipping costs.


Liability and Disclaimer

1. Users understand and agree that the Site is not responsible for losses resulting from service interruptions, data loss, etc.
2. To the extent permitted by law, the Site is not responsible for losses caused by force majeure, third-party reasons, or user reasons.


Intellectual Property

1.  All content on the Site, including but not limited to text, images, trademarks, etc., is owned by the Site.
2. Without the written permission of the Site, users may not use, copy, or disseminate any intellectual property content on the Site.


Usage Restrictions

1. Users may not engage in illegal or infringing activities on the Site.
2. Users may not use the Site for fraudulent, malicious attacks, or activities that disrupt the normal operation of the platform.


Applicable Law

These terms of use are governed by Chinese law. Disputes between users and the Site during the performance of this agreement shall be resolved through amicable negotiation. If negotiation fails, arbitration may be sought from the relevant arbitration institution.


Other Terms

1. The Site has the right to modify these terms of use at any time and will announce modifications on the website. Users should regularly check and comply with the modified terms.
2. Issues not covered by these terms of use will be handled in accordance with relevant laws and regulations and rules published by the Site.


The effective date of these terms is January 31, 2024